We do not cover unauthorized resellers, so we hope you can support our business and buy directly from us
The warranty covers all purchases sold and shipped by Maestri House, that includes:
Warranty
Dear Maestri House Customers
What is your Refund and Warranty Policy for the products?
Maestri House provides a 1-year warranty on all products. This warranty is valid and enforceable if you have purchased a new product from us or from one of our authorized retailers or resellers in a jurisdiction where we sell our products.
When you request for a warranty, please contact us at support@maestrihouse.com first. Any return or exchange without prior authorization will not be accepted.
The following information should be included in your email:
- Purchase channel and order number.
- Reason for warranty claim.
- Photos or videos presenting the product issue. Once we receive your email, we will respond within 24 hours.
Warranty does not apply to:
Extend warranty
● For extend warranty, please go to Extended Warranty .
● After extending the warranty, products purchased from the Maestri House official website will have their warranty period extended to 2 years. Products purchased from Amazon and Walmart will have their warranty period extended to 18 months.
