The coffee scale is not accurate in weighing.
- It is possible that the scale is not placed on a level surface. Please make sure the coffee scale is placed on a flat surface before weighing.
- It is possible that your weights have been worn out from prolonged use, and you may need to replace them with new weights for testing.
- It is possible that the coffee scale has been overloaded. This coffee scale cannot weigh items exceeding 3kg, and overloading it can cause inaccurate measurements.
- If none of the above situations apply and the coffee scale still cannot accurately weigh, please contact support@maestrihouse.com for assistance.
What is the weighing range of the timer scale?
The weighing range is 0.5g-3000g.
If the weight of the weighed item exceeds the acceptable weight of the coffee scale, it may cause damage to the coffee scale, so please do not weigh items beyond the range.
How to charge it?
- Please turn on the electronic scale when you charged it. It can't be charged when the scale is not turned on.
- Please try to charge it with another USB A-C charging cable. Please note that this product can only be charged with a USB A-C charging cable, if both ends of the charging cable are C ports, it will not be able to charge the electronic scale.